客户支持

User Guide

  • Trade
  • Deposit & Withdrawal

  • 1. Markets

    You can trade cryptocurrencies at the following markets - SYNCO, BTC and ETH- on the Chainb exchange.
    SYNCO Market
    You can buy and sell another cryptocyrrency using SYNCO tokens.
    The price of the cryptocurrency to be traded will be determined by SYNCO, and the amount converted into USD (following the exchange rate on CoinMarketCap) will be displayed together.
    BTC Market
    You can buy and sell another cryptocyrrency using Bitcoin (BTC).
    The price of the cryptocurrency to be traded will be determined by BTC, and the amount converted into USD (following the exchange rate on CoinMarketCap) will be displayed together.
    ETH Market
    You can buy and sell another cryptocyrrency using Ethereum (ETH).
    The price of the cryptocurrency to be traded will be determined by ETH, and the amount converted into USD (following the exchange rate on CoinMarketCap) will be displayed together.

  • 2. Daily Transaction Criteria

    · chainb calculates daily data based on UTC (Coordinated Universal Time).
    · This data will be the basis for calculating net change percentage, transaction amount, market price, high price, low price and closing price of daily collection.
    · The current price window shows 24h changes calculated in real time.

  • 3. Transaction Fee

    · Transaction fees account for 0.1% of the traded amount.
    · Transaction fees applied to both Maker and Taker alike.
    · When paid with SYNCO tokens, transaction fees can be discounted to as much as 50%. (Not applied yet).
    · Transaction fees can be changed according to the Company policy.

  • 4. Minimum Amount for Order and Unit Price

    Markets Minimum Amount for Order Unit Price
    SYNCO Market 100 SYNCO 0.01 SYNCO
    BTC Market 0.0005 BTC 0.00000001 BTC
    ETH Market 0.005 ETH 0.000001 ETH

  • 5. Minimum Amount for Withdrawal

    Category Withdrawal Fees Amount for withdrawal(Min.)
    SYNCO SYNCO 1300 SYNCO 2000 SYNCO
    BTC Bitcoin 0.0005 BTC 0.002 BTC
    ETH Ethereum 0.01 ETH 0.01 ETH
    QTUM Qtum 0.01 QTUM 0.1 QTUM
    BCH Bitcoin Cash 0.001 BCH 0.002 BCH
    XRP XRP 0.5 XRP 20 XRP
    TRX Tron 1 TRX 100 TRX
    ADA ADA 0.5 ADA 5 ADA
    EOS EOS 0.1 EOS 0.5 EOS
    ALP ALP 150 ALP 800 ALP
    MTN MTN 5 MTN 30 MTN

  • 6. Order Types

    Limit Order
    If you place an order by setting a specific price, it will be executed when the price you set is reached.
    It is recommended when you prioritize price over execution of order.